Effective Date: 2 September 2026
FOXPRESS MEDIA PTE. LTD.
UEN: 202639176C
Registered Office: 2 Venture Dr, #19-21 Vision Exchange, Singapore 608526
Website: foxpressmedia.com
These Terms and Conditions (“Terms”) apply to services contracted with, invoiced by, or payments processed by FOXPRESS MEDIA PTE. LTD., a company incorporated and registered in Singapore (“Foxpress Media”, “Company”, “we”, “us”, or “our”).
Where FOXPRESS MEDIA PTE. LTD. processes your transaction, your order and transaction will be processed in accordance with Singapore law. These Terms and Conditions are governed by the laws of Singapore.
By engaging our services, accepting a proposal or Statement of Work, paying an invoice or payment request, making a payment through a payment link or third-party payment service provider, or otherwise entering into a transaction with FOXPRESS MEDIA PTE. LTD., you acknowledge that you have read, understood, and agreed to these Terms.
These Terms apply specifically where FOXPRESS MEDIA PTE. LTD. is identified as the contracting entity, invoicing entity, merchant, or entity processing the customer’s payment. Transactions with another Foxpress Media legal entity are subject to the terms and governing law applicable to that specific entity.
FOXPRESS MEDIA PTE. LTD. is a Singapore-registered company providing public relations, marketing and brand consultancy, media and communications services, creative services, digital marketing, content development, animation production, and related professional services.
The specific Services provided to a Client may be described in a proposal, quotation, invoice, Statement of Work (“SOW”), service agreement, project brief, order form, or other written agreement.
For purposes of these Terms:
“Client”, “Customer”, or “you” means the individual, company, organization, author, or other person purchasing or engaging our Services.
“Services” means the professional services supplied or agreed to be supplied by the Company.
“Deliverables” means materials, content, reports, designs, campaigns, translations, videos, animations, marketing materials, creative works, or other work products that the Company expressly agrees to provide.
Our Services may include, without limitation:
The precise scope of Services, Deliverables, fees, payment arrangements, and anticipated timelines applicable to a particular engagement shall be identified in the applicable proposal, quotation, invoice, SOW, service agreement, or other written documentation.
Services or revisions requested outside the agreed scope may be treated as additional work and may require additional fees and/or an adjustment to the project schedule.
A proposal, quotation, or offer issued by the Company remains subject to any validity period stated in that document.
An engagement may be considered accepted when the Client:
(a) signs or electronically accepts an agreement or SOW;
(b) accepts a proposal or quotation in writing or electronically;
(c) makes the required initial or full payment;
(d) instructs the Company to commence the Services; or
(e) otherwise confirms acceptance of the engagement in writing or electronically.
The Company reserves the right to decline an engagement before acceptance where it reasonably determines that the requested Services cannot be provided or would create material legal, regulatory, reputational, or operational concerns.
The Client shall provide accurate and complete information reasonably required for the Company to perform the Services.
The Client shall provide all necessary materials, instructions, credentials, approvals, and feedback within a reasonable period.
The Client represents and warrants that it owns, controls, or has obtained appropriate authorization to use all manuscripts, images, trademarks, recordings, information, intellectual property, and other materials supplied to the Company.
The Client remains responsible for the accuracy and legality of factual statements, claims, representations, and materials supplied to the Company for use in connection with the Services.
Delays caused by the Client’s failure to provide required information, materials, instructions, or approvals may result in corresponding extensions to project timelines.
Project timelines shall commence in accordance with the applicable proposal, agreement, or SOW and, where applicable, following receipt of the required payment and necessary Client materials.
Any delivery date or project schedule provided by the Company is an estimate unless expressly identified in writing as a guaranteed deadline.
Project timelines may be affected by Client response times, revision requests, third-party suppliers, publishers, media organizations, technology platforms, or other circumstances outside the Company’s reasonable control.
The Company shall use commercially reasonable efforts to perform and complete the Services within the anticipated timeframe.
Where Client approval, information, or instructions are required, the Company may pause the relevant work until such approval, information, or instructions are received.
Where applicable, Deliverables will be submitted to the Client for review and approval.
The Client should communicate requested revisions within any review period specified in the applicable agreement, SOW, or project communication.
Revisions or changes materially exceeding the originally agreed scope may be subject to additional fees and/or an adjustment to the delivery schedule.
Written or electronic approval by the Client shall constitute acceptance of the relevant Deliverable unless otherwise stated in the applicable agreement.
Fees shall be specified in the applicable proposal, quotation, invoice, SOW, or service agreement.
Payments may be accepted through bank transfer, credit or debit card, electronic invoice, payment link, payment service provider, or another payment method authorized by the Company.
The applicable currency shall be identified in the relevant proposal, invoice, payment request, or payment link.
Third-party banking, intermediary, foreign-exchange, card-processing, or other payment-provider charges may apply where applicable.
The Company may suspend further Services where amounts properly due remain unpaid.
Singapore Merchant and Payment Disclosure
Where payment is invoiced, collected, or processed by FOXPRESS MEDIA PTE. LTD., including through an electronic invoice, payment link, bank transfer, or third-party payment service provider, FOXPRESS MEDIA PTE. LTD. is the entity processing that transaction.
FOXPRESS MEDIA PTE. LTD.
UEN: 202639176C
Registered Office: 2 Venture Dr, #19-21 Vision Exchange, Singapore 608526
Your transaction will be processed by FOXPRESS MEDIA PTE. LTD. in accordance with Singapore law and will be subject to these Singapore Terms and Conditions.
Card and electronic payments may be facilitated by independent payment service providers, acquiring institutions, banks, or card networks.
Authorization and processing of a payment may therefore be subject to the policies, procedures, and verification requirements of the Client’s bank, card issuer, card network, acquiring institution, or payment service provider.
Transactions may be declined, delayed, or subjected to additional verification by the relevant financial institution or payment provider.
The Client agrees to provide accurate payment and billing information.
The Company may request additional information reasonably necessary to verify a transaction, prevent fraud, respond to a payment dispute, or comply with applicable legal, regulatory, banking, card-network, or payment-provider requirements.
A Client wishing to cancel an engagement should notify the Company in writing.
Where cancellation occurs before substantive work has commenced, amounts paid may be refundable subject to non-refundable third-party expenses, committed costs, and any specific cancellation provisions contained in the applicable agreement.
Where work has already commenced, the Company may retain amounts reasonably attributable to Services already performed, Deliverables already produced, resources already committed to the engagement, and non-refundable third-party costs.
Any engagement-specific cancellation provisions contained in a signed agreement or SOW shall take precedence over this section to the extent permitted by applicable law.
Refund eligibility will depend upon the circumstances of the transaction, the Services already performed, Deliverables already supplied, costs already incurred, and the applicable agreement.
Where a refund is approved, the Company may deduct amounts reasonably attributable to:
Approved refunds will ordinarily be initiated within 10–15 business days.
The time required for the refunded amount to appear in the Client’s account may depend upon the Client’s bank, card issuer, card network, or payment service provider.
Where practicable, refunds relating to card transactions will be returned to the original payment method.
Nothing in these Terms excludes any statutory refund, cancellation, consumer protection, or other right that cannot lawfully be excluded under applicable Singapore law.
If a Client believes a payment has been processed incorrectly or has a genuine dispute regarding the Services, the Client is encouraged to contact the Company promptly so that the matter may be investigated.
The Company reserves the right to provide relevant information and documentation to a payment service provider, acquiring institution, card network, bank, or other financial institution where reasonably necessary to investigate or respond to a payment dispute or chargeback.
Such information may include agreements, invoices, correspondence, transaction records, evidence of authorization, evidence of Services performed, Deliverables, delivery records, and Client approvals.
Nothing in this section restricts any lawful right of the Client to dispute a transaction through the Client’s bank, card issuer, or payment service provider.
Certain Services may involve or depend upon independent third parties, including media organizations, publishers, advertising platforms, technology providers, software providers, production providers, contractors, consultants, and other vendors.
The Company is not responsible for changes to the policies, systems, availability, approval processes, or independent decisions of third parties that are outside the Company’s reasonable control.
Third-party costs may be separately identified in the applicable proposal, agreement, or invoice.
Public relations, marketing, advertising, promotional, and media-related Services inherently depend upon factors outside the Company’s control.
Unless expressly guaranteed in a signed written agreement, the Company does not guarantee:
Any projections, forecasts, estimates, anticipated results, or statements of potential performance are estimates and not guarantees unless expressly stated otherwise in a signed written agreement.
Each party retains ownership of intellectual property owned by that party before the commencement of the engagement.
The Client retains ownership of materials supplied by the Client.
Ownership or licensing rights in Deliverables specifically created for the Client shall be determined by the applicable proposal, SOW, or service agreement.
The Company retains ownership of its pre-existing intellectual property, methodologies, systems, processes, templates, techniques, know-how, tools, and materials.
Third-party intellectual property incorporated into or used in connection with a Deliverable remains subject to the applicable third-party licence, terms, or usage restrictions.
Each party shall use reasonable measures to protect confidential information received from the other party in connection with an engagement.
Confidential information does not include information that:
(a) is or becomes publicly available without breach of these Terms;
(b) was lawfully known to the receiving party before disclosure;
(c) is independently developed without use of the confidential information;
(d) is lawfully received from another source without confidentiality restrictions; or
(e) must be disclosed pursuant to applicable law, court order, regulatory requirement, or other lawful authority.
The Company may also disclose information where reasonably required by a bank, card network, acquiring institution, payment service provider, or other financial institution in connection with payment processing, compliance, fraud prevention, or dispute resolution.
The Company will process personal information in accordance with applicable Singapore data protection requirements and the Company’s applicable Privacy Policy.
Personal information may be processed where reasonably necessary to provide Services, administer Client relationships, communicate with Clients, process payments, prevent fraud, respond to disputes, and comply with applicable legal or regulatory obligations.
Third-party providers involved in providing Services or processing payments may process information subject to their respective privacy, security, and processing terms.
The Company may engage employees, contractors, consultants, creative professionals, production personnel, and other service providers located in Singapore or other jurisdictions to assist in performing the Services.
The use of international personnel, contractors, or service providers does not by itself alter the identity of the legal entity contracting with or processing payment from the Client.
Where FOXPRESS MEDIA PTE. LTD. is identified as the entity processing the Client’s payment, FOXPRESS MEDIA PTE. LTD. remains the relevant Singapore entity for that transaction and Singapore law applies.
The Foxpress Media brand may be used in connection with separate legal entities established or operating in different jurisdictions.
Each legal entity is treated separately for contracting, invoicing, payment-processing, and governing-law purposes.
There is no single global governing law applicable to all transactions involving the Foxpress Media brand.
These Terms apply specifically to transactions where FOXPRESS MEDIA PTE. LTD. is the contracting entity, invoicing entity, merchant, or entity processing the customer’s payment.
Where another Foxpress Media entity is expressly identified as the contracting or payment-processing entity, the Client will be subject to the terms and governing law applicable to that entity.
For avoidance of doubt, these Singapore Terms do not replace or amend separate terms applicable to another Foxpress Media legal entity.
The Company shall perform the Services with commercially reasonable care and skill.
Except for warranties expressly stated in an applicable written agreement or warranties and rights that cannot lawfully be excluded, no additional warranty is given concerning any particular financial, commercial, marketing, publicity, media, or other outcome.
To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, or consequential losses arising out of or in connection with the Services.
Where liability may lawfully be limited, the Company’s aggregate liability arising from a particular engagement shall not exceed the amount actually paid to FOXPRESS MEDIA PTE. LTD. for the specific Services giving rise to the claim.
Nothing in these Terms excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited under Singapore law.
The Company shall not be responsible for delay or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control.
Such circumstances may include natural disasters, severe weather, war, civil disturbance, government action, widespread telecommunications or internet outages, major technology-platform failures, labour disruptions, or comparable events.
The Company shall use reasonable efforts to resume affected Services when practicable.
The Company may suspend or terminate an engagement where:
(a) the Client materially breaches the applicable agreement;
(b) payment remains materially overdue;
(c) the Client requests or engages in unlawful or fraudulent activity;
(d) continued performance would violate applicable law or regulatory requirements; or
(e) continued performance would expose the Company to material legal, regulatory, payment, fraud, or compliance risk.
Where appropriate, the Company will provide reasonable notice before termination.
Accrued payment obligations and provisions intended by their nature to survive termination shall remain effective following termination.
These Terms and Conditions are governed by and shall be construed in accordance with the laws of Singapore.
Where FOXPRESS MEDIA PTE. LTD. processes a Client’s payment, the transaction will be processed in accordance with Singapore law.
Any dispute arising out of or relating to these Terms, a transaction processed by FOXPRESS MEDIA PTE. LTD., or Services supplied by FOXPRESS MEDIA PTE. LTD. shall be governed by the laws of Singapore.
The parties shall first attempt in good faith to resolve any dispute through direct communication and negotiation.
If a dispute cannot be resolved amicably, the parties submit to the jurisdiction of the courts of Singapore, subject to any mandatory consumer, statutory, or other rights and remedies available under applicable law.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Failure by either party to exercise or enforce a right under these Terms shall not constitute a waiver of that right.
Any waiver applies only to the specific circumstance for which it is given.
The Company may update these Terms periodically to reflect changes in its Services, business operations, legal requirements, payment arrangements, or regulatory obligations.
The effective date of the current version shall be displayed at the beginning of these Terms.
Unless otherwise agreed or required by applicable law, the version applicable to a transaction will ordinarily be the version in effect when the relevant transaction or engagement was entered into.
These Terms, together with the applicable proposal, quotation, invoice, SOW, service agreement, or other written agreement, constitute the terms applicable to the relevant engagement.
Where a separately executed agreement contains specific provisions that conflict with these Terms, the separately executed agreement shall prevail to the extent of the conflict, subject to applicable law.
Where a separately executed agreement expressly identifies another Foxpress Media legal entity as the contracting or payment-processing entity, these Singapore Terms shall not change the identity of that entity or the governing law applicable to that transaction.
Effective Date: 2 September 2026
FOXPRESS MEDIA PTE. LTD.
UEN: 202639176C
Registered Office: 2 Venture Dr, #19-21 Vision Exchange, Singapore 608526
Website: foxpressmedia.com
These Terms and Conditions (“Terms”) apply to services contracted with, invoiced by, or payments processed by FOXPRESS MEDIA PTE. LTD., a company incorporated and registered in Singapore (“Foxpress Media”, “Company”, “we”, “us”, or “our”).
Where FOXPRESS MEDIA PTE. LTD. processes your transaction, your order and transaction will be processed in accordance with Singapore law. These Terms and Conditions are governed by the laws of Singapore.
By engaging our services, accepting a proposal or Statement of Work, paying an invoice or payment request, making a payment through a payment link or third-party payment service provider, or otherwise entering into a transaction with FOXPRESS MEDIA PTE. LTD., you acknowledge that you have read, understood, and agreed to these Terms.
These Terms apply specifically where FOXPRESS MEDIA PTE. LTD. is identified as the contracting entity, invoicing entity, merchant, or entity processing the customer’s payment. Transactions with another Foxpress Media legal entity are subject to the terms and governing law applicable to that specific entity.